Your Access Documents
Dear Wieland Kleinert,
Thank you for your request.
We have arranged for your access documents to be resent to the address you provided by mail.
Your access documents will arrive in approximately 2-3 business days.
The SCHUFA Service Center is happy to answer any further questions you may have. You can reach us Monday through Friday from 8:00 a.m. to 7:00 p.m. (except on national public holidays) at +49 611 – 92780.
Sincerely,
Your SCHUFA Service Team
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Re: Your access documents are on their way
Inbox
Wieland Kleinert <>
May 12, 2026, 3:15 PM
to SCHUFA, feedback
Okay, thank you very much. I thought you had already initiated this two months ago. Mail usually takes six weeks.
I just wanted to know who put an entry on my record and why. I have no debts whatsoever, just an open, unresolved case, in accordance with the Dresden Public Prosecutor’s Office. But they also know where I’ve lived for over four years.
I suspect it’s a fraudulent scheme.
Sincerely,
Wieland
By the way, and iPhone